Comms Hub

We currently utilize both Telegram and Discord for our communication channels, both of which are robust and versatile services that offer apps for most mobile phones.

Telegram serves as our primary platform for one-way communication within the general Roboscopes channel. This allows us to broadcast updates and important announcements efficiently. Additionally, Telegram offers enhanced security features like end-to-end encryption, ensuring that our communications are secure. For our hosted clients, we provide two-way direct communication on Telegram, facilitating a more personalized and interactive support experience. The simplicity and reliability of Telegram make it an excellent choice for straightforward and secure messaging.

On the other hand, Discord is our go-to platform for more interactive and dynamic communications. Discord is feature-rich, boasting a forum, built-in galleries, voice channels, and video call capabilities, which makes it ideal for a wide range of communication needs. Its user-friendly interface and extensive customization options enable us to create organized and engaging communities. Discord's ability to support multiple communication channels ensures that we can manage various discussions and collaborations efficiently. The integration of bots and third-party apps further enhances our user experience, making Discord a highly versatile and interactive platform.

Both platforms complement each other well, allowing us to leverage the unique strengths of each to maintain efficient, secure, and engaging communication with our community and clients.


Telegram

  • Weather & Maintenance Notifications

  • Weekly FWHM Averages

  • Pier Queue Statuses

  • Pier Queue Recommendations

  • Daily Data Notifications

  • Dataset Deletion Notices

  • Weekly Weather Predictions

  • Dedicated Hosted Channels

Email

  • Weather & Maintenance Notifications

  • Weekly FWHM Averages

  • Pier Queue Statuses

  • Pier Queue Recommendations

  • Daily Data Notifications

  • Dataset Deletion Notices

  • Weekly Weather Predictions

Discord

  • Weather and Maintenance Notifications

  • Community Chat

  • Syndicate Team Discussions

  • Dedicated Hosted Customer Area

  • Helpdesk

  • Photo Gallery

  • Competition Information

  • Coming soon - Extra features!


Comms

Comms from both sides are a very important part of what we do here at Roboscopes, If you have any recommendations or ideas that will help us improve please get in touch and if we can make it happen then we will.

We will be adding even more features to our notifications channels over time, so please watch this space for new and exciting changes

Dedicated Observatory Cameras - Coming Soon

  • Time-lapse of the previous night's imaging runs inside the observatory, including the south-East horizons

  • Dedicated low light equipment cameras with FTP upload so you can see with a small delay what's going on

  • Observatory complex camera so you can see when the roof is open

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Proud to use

  • FLI

  • 656 Imaging

  • 10 Micron

  • Planewave

  • ZWO

Company Details:

Roboscopes

802 Kingsbury Road
Birmingham
B24 9PS
United Kingdom


Roboscopes is a trading name of ENS Optical LTD ¦ Copyright© 2020 Roboscopes
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