What happens if a frame is bad?
By supernov on Monday, 17 August 2020
Posted in General Chit Chat
Replies 5
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Hi all, Didn't see this on the site, but I just received some wonderful data on pier 3 (apart from the calibration data) and 1 of my Ha frames is bad. Is there something in place that can be used to book that 1 extra frame or something like that? Thanks, Vincent
Hi there, I will get 1 extra Ha frame done for you Kind regards, Phil.
Phil
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3 years ago
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Great thanks!   So should I normally just create a ticket for such a thing, just not to pollute the forum?
supernov
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3 years ago
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Hi there, yes if you could use the help desk that would be great
Phil
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3 years ago
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Tickets are perfect, any issues were are on dont worry as for us this early stage will hep us iron out probelems and get systems in place Not that we want problems but teething issues are ineviatable and I would rather have them now than when we are mega busy! Please let us know plus any suggestions you may have PS thanks for the CCD angle info on P3 Steve
Asatron
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3 years ago
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Perfect, that's exactly why I'm nagging a bit about these things (not always appreciated, that's the Dutch thing I guess). So thanks for that response, gives me a lot more confidence to stick around.
supernov
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3 years ago
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