Sunday, 12 September 2021
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hi,
#1 - can we change the total exposure per slot from seconds...... to hrs and mins in the pier object submission form
#2 - is it possible to view the syndicate pier submission list as per pier rather than a consolidated list.
#3 - is it possible to know in the case of non syndicate jobs the status of one's order and when it is scheduled or queued.
#4 - the possibility of choosing bin 1x1 or 2x2  for cmos camera systems

apologies if these questions have been answered before.

vikas
2 years ago
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#3680
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[size=150]Hi Vikas,

1) I will see what Steve says on this and hopefully other members can comment on this as to how they'd feel about it. I may add it so that the form displays the total in seconds still but has a column that shows that as Hrs / Mins as you have asked.
* This feature is now available (22nd Sep 2021)

2) This is a feature that's previously been requested, and one that I'll be implementing soon :)
* This feature is now available.

3) This is something we are looking into, but no guarantee's on whether this will get implemented or not as of yet.
* This feature is now available (22nd Sep 2021)

4) We won't offer to set binning on the booking form at any time, we set the binning to maximise the best we can get out of any given pier - That being said we can sometimes alter binning afterwards when users open a helpdesk ticket straight after their order - however if the data that comes out is poor we will not retake it.

I hope that clears some of that up Vikas :)[/size]

Phil McCauley
Roboscopes Website Admin


2 years ago
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#3681
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[size=150] we can sometimes alter binning afterwards when users open a helpdesk ticket straight after their order - however if the data that comes out is poor we will not retake it.[/size]


i think that is a very good solution !!
2 years ago
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#3682
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All 14 Pier queues are now available from within the menu at the top of the site.

Phil McCauley
Roboscopes Website Admin


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Phil, 

You're a star. Thank you. Just need you to help me out over my recent post. Do you recall going down a wormhole last month? If you're puzzled by that statement, then welcome to the club. 

Cheers, 

Ray 

Ray
Roboscopes Guinea Pig


2 years ago
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#3684
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I will get Pete to have a look Ray.

Phil McCauley
Roboscopes Website Admin


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