..... and I'm still waiting. Soon it will be 18 months since my original ticket.
As for me waffling, I agree. :) However, in the tickets I've submitted I have listed all the incomplete jobs at the time the mount died. As part of that I listed the amount of data that was collected and that missing. Unfortunately during the period from June to November 2022, the mount was not fixed/replaced so they remained incomplete. So for my 12 months subscription I have at best just over 6 months of data from pier 2.
With regards to the data from the replacement pier, pier 12, I am willing to share subs which clearly show that the camera was defective.
Cheers,
Ray
As I explained to you by private message and telephone call, Ray, I am having a think about what can be done. We did everything we could and more at the time so I believe we did more that for fill our end of things. However, I did say i would look into it when I had a moment as we are implementing lots iuofp upgrades and pier changes so I could not do anything right now and to have patience and I would sort something out
You can't ask for fairer than that and, as you well know I am, always fair and if anything way beyond fair in most cases.
Ps a personal call plus answering your ticket is far from "ignoring" you now is it :)
Steve